Q: How are ACE Equestrian belts sized?
A: Sizing is consistent with the size of your breeches, or pant size (24"/26"/28"...). If you think you might be between sizes, we would recommend ordering a size down. We account for adjustment when we create our belts so that you'll always have some extra elastic should you need to loosen it a bit.
XS/S = 22"- 26"
M/L = 28" - 32"
XL = 34" - 36"
Q: What does ACE Equestrian charge for shipping?
A: Standard shipping anywhere in the Continental US is $5.99, or FREE when you spend $80+. If you'd like to place an international order, please email us with your inquiry at firstname.lastname@example.org.
Q: How long does standard shipping take?
A: Typically, we can ship out within 24-48 hours of your order and shipping should take 3-5 business days. Please note though, we are a small company and if we are traveling to, or competing at a show, it may take a little longer to get your order shipped out.
Q: Do you ship ACE Equestrian belts internationally?
A: Unfortunately we don't officially ship overseas...YET. Please be patient as we look to expand! If you're looking to place an international order, please send us a note at email@example.com.
Q: What is ACE Equestrian's return policy?
A: We accept returns and exchanges within 30 days of purchase. Receipt or proof of purchase is required for both. Purchaser is responsible for all return shipping charges. We recommend tracking your shipment as we cannot guarantee receipt.
Q: I'm interested in carrying ACE Equestrian products in my store. Is this possible?
A: Yes! We'd love to hear from you, just send us a note at firstname.lastname@example.org
Q: How do I wash my belt?
A: We recommend hand-washing cold with a mild soap or detergent and laying flat to dry.
Q: I see some color combinations are sold out. Will they become available again?
A: Yes and No. Some colors are limited runs that have been discontinued, however some colors will be restocked. Keep an eye on the site if there is a particular color you're interested, or feel free to ask us in an email!